Policies

Guests

To maintain a peaceful and relaxing environment, our waiting area is reserved for scheduled clients only. We kindly ask that children remain at home whenever possible. Thank you for understanding.

Policy on Packages

All packages are non-refundable. Please review your selection carefully before purchasing. Thank you for your understanding and commitment to your skincare journey.


Arrival

Please plan to arrive on time, taking potential traffic delays into account.

Tardiness

If you anticipate being more than 10 minutes late, please let us know as soon as possible. While we will do our best to accommodate late arrivals, your treatment may need to be shortened or rescheduled to respect our schedule and sanitation protocols.

 

Rescheduling/Cancellation

To provide every client with the highest level of care, we kindly ask that you review our scheduling policies below.

• You may reschedule or cancel your appointment up to two times.

• After two reschedules or cancellations, we reserve the right to decline future bookings.

• A minimum of 24 hours’ notice is required to reschedule or cancel without incurring fees.

• Cancellations made with less than 24 hours’ notice will result in a charge of 100% of the service fee.

• No-shows will be charged 100% of the service fee. Repeated no-shows may result in refusal of future bookings.

Automated Appointment Reminders

As a courtesy, we send appointment reminders via text and email 24 hours before your scheduled appointment.

Thank you for your understanding. If you have any questions, we’re always happy to help.

Payments

We accept all major credit cards, Apple Pay, and cash.